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5 提升电子邮件送达率的技巧,帮助你获得更多的销售

2025-09-03 16:12:51

Email marketing won’t work if your emails don’t land in the inbox. Use these five proven email deliverability tactics to start seeing more clicks … sometimes in just a few days.

Email is still a powerful marketing tool: more than half of the world’s population uses it. And unlike social media, email doesn’t throttle your reach based on an algorithm update and bury your message under trending posts. When you hit “send,” you’re speaking directly to your people.

But here’s the catch: email has its own set of rules. You build a sender reputation with mailbox providers – Google, Yahoo, or Outlook. With every email you send, that reputation grows or gets tarnished, depending on how you play the game.


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It’s in your power to improve email deliverability

The good news? Building trust with mailbox providers is completely in your power. Email deliverability – the number of emails that reach the inbox – doesn’t depend on a mysterious force you can’t control. It’s driven by your behavior as a sender. From the quality of your list to how often you hit send, every choice you make leaves a mark on your email reputation.

Want to land in the inbox and make email work for you? Start with these five good habits to increase your email deliverability.

  1. Keep your email list fresh and healthy

A high bounce rate is one of the worst stains on your sender reputation. If more than 2% of your emails bounce, mailbox providers take notice – could this be someone spamming random email addresses? You lose trust, so your future emails could end up in the spam folder.

Unfortunately, bounces are easy to rack up. People change their email addresses all the time, and professional contacts are even more likely to bounce. The average email list decays by 28% every year. On top of that, you have subscribers who’ve stopped engaging with your emails.

To keep your bounce rate low and help your emails reach the inbox, scrub those outdated and inactive contacts. An email verification service does it quickly and accurately – and with automation, you can validate your list regularly without much effort.


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  1. Authenticate your emails 

If you send mass emails every day, you must authenticate them. Major mailbox providers – like Google and Yahoo – now require email authentication to accept your emails.

What is email authentication? It’s a set of protocols – DKIM, SPF, and DMARC – that verify whether an email comes, indeed, from your company and not an impersonator. Adding this extra check helps your messages make it past spam filters.

Once you set it up, email authentication requires little ongoing maintenance. If you’re unsure where to start, your email platform or IT team can help. There’s also no shortage of services that can make authentication easy for you – and protect your email deliverability.

Mailchimp

Turn Emails into Revenue

Win new customers with the #1 email marketing and automations brand* that recommends ways to get more opens, clicks, and sales.

We earn a commission if you make a purchase, at no additional cost to you.
  1. Warm up your IP and domain

Another way to build or improve your reputation is by warming up your sending IP and domain – especially if you’re just starting out or took a break and resumed emailing. Instead of sending thousands of emails at once, try to increase your volume gradually. This helps you build positive engagement, which means you slowly start earning your place in people’s inboxes.

You can warm up your domain manually by sending emails to small groups of engaged subscribers. If you want more control in ramping up your email volume, you can use an email warmup tool that automates the process.

Keep sending emails regularly. Not only does it keep your IP address and domain warm, it also makes it easy for people to remember you.

Campaigner Marketing

Drive higher ROI, grow your audience and build more loyal customers with Campaigner’s advanced email marketing features.

We earn a commission if you make a purchase, at no additional cost to you.
  1. Avoid spam complaints

Few things hurt your email deliverability more than getting reported as spam. For mailbox providers, it’s one of the biggest red flags – a clear signal that people don’t want your emails. To maintain trust, keep your spam complaint rate under 0.3% (that’s no more than three reports for every 100 emails you send).

Staying under the 0.3% threshold is easy if you send emails responsibly:

  • Build your own email list and never add any subscribers who haven’t opted in.
  • Stay away from deceptive subject lines. Clarity and simplicity always win.
  • Include a prominent unsubscribe link in every email to give people an easy way out.

Also, don’t bombard your subscribers with emails – some will mark your message as spam just to stop hearing from you.


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  1. Strive for consistent engagement 

Of course, you want engagement for your emails – the more people click through, the higher your conversion rate. But healthy engagement rates also play a role in your email deliverability. Opens, clicks, replies, and forwards are all positive signals. They tell mailbox providers your content is worthy, so your chances of landing in the inbox go up.

To get those clicks, segment your list and send each group hyper-relevant emails. Think behavior-based triggers and personalized emails that speak to what they most care about. And don’t ghost your list. Sending emails regularly helps maintain a strong reputation and enhances brand awareness.

Zoho CRM

Bring the very best out of your customer-facing teams with robust automation, comprehensive analytics, personalized solutions, and more. Sign up and get started in no time—the fastest implementation in the enterprise CRM market.

We earn a commission if you make a purchase, at no additional cost to you.

Bonus email deliverability tips to keep your business in the inbox

Once you’ve nailed the basics – keeping your list healthy, authenticating your emails, warming up your domain, and setting up a sending schedule – here are a few more tips that can give your email deliverability a boost:

  • Keep your emails lean. Servers can reject emails with large images and overly complex formatting. Keep that in mind when designing your emails.
  • Test before you send. Use an inbox placement tester to determine whether your email is likely to land in the inbox or the spam folder. These tools help spot any issues before you reach out.
  • Avoid spammy language. Words like free or limited time won’t affect your email deliverability if you have a good reputation. But make sure your content doesn’t sound like spam – both filters and real people pick up on that tone.
  • Use a real reply-to address. No-reply emails can feel impersonal and don’t provide your audience with a way to communicate with you. Use a real inbox your team can monitor.
  • Invite replies. Opens and clicks are great for your deliverability, but replies are an even more positive indication of relevance. Ask questions and encourage your subscribers to write you back. Just make sure you’re monitoring replies and responding when they do.

They say the money’s in the list. However, your list won’t earn you anything if your emails end up in the spam folder. To set yourself up for success, adopt these habits and continue to send emails people love and engage with.

Image by rawpixel.com on Freepik

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The post 5 Email Deliverability Tips to Help You Land More Sales appeared first on StartupNation.

九月活动和数字课程:推动您的业务

2025-09-03 13:45:36

The next $10,000 grant period from Verizon Small Business Digital Ready awaits around the corner, but the real value of Digital Ready lies in play right here and now.

The program is humming in September with a long list of benefits. Many of Digital Ready’s tools and resources, like online courses, are available immediately, on demand.

Digital Ready virtual events and community networking gatherings, meanwhile, take place on a regular schedule. See this month’s lineup below.

The program is free and easy to join. So, register here to get started.

5 ways to increase your online visibility

  • September 8 | 2:00 – 4:00PM ET
  • Ready to take your online presence to the next level? Join us to explore five essential steps to boost your brand’s visibility and attract more organic traffic. From optimizing your website’s core elements to leveraging local SEO and creating compelling content, this session will provide you with actionable insights to drive real results.

Charge what you are worth

  • September 9 | 11:00AM – 1:00PM ET
  • One of the biggest challenges early-stage entrepreneurs face is confidently pricing their products or services to reflect their true value. This workshop will guide you through the mindset and strategy needed to set profitable prices that align with the worth of your work, and will give you tools to build a pricing structure that reflects your business growth.

Building genuine business relationships

  • September 9 | 2:00 – 4:00PM ET
  • Networking is a skill that even an introvert can master. More than just another sales technique, the best networking can be the start of a fruitful relationship.

Power in partnership: Winning contract opportunities through strategic business alliances

  • September 10 | 12:00 – 1:00PM ET
  • Join us for Power in Partnership: Winning Contract Opportunities Through Strategic Business Alliances, a dynamic webinar designed to help businesses unlock growth through collaboration.

Website usability review

  • September 11 | 4:00 – 6:00PM ET
  • Is your website brand new? Or has it been years since you updated it? Are you looking to drive more traffic, or are you having trouble converting visitors into paying customers on your site? If you answered “yes” to any of these questions, this session is for you!

To register for the program, click this link.

To find an online event, click this link.

To find an online course, click this link.

Small business chat: Communication and Culture, LLC, Hortiki Plants

  • September 12 | 11:00AM – 12:00PM ET
  • Join us for an inspiring and interactive Small business chat where each session we bring together a new panel of innovators, problem-solvers, and small businesses like yourself to share their personal journeys and the solutions that shaped their business.

What can a CRM do for your business?

  • September 15 | 2:00 – 4:00PM ET
  • Unlock the power of effective Customer Relationship Management (CRM)! Dive into these fundamental questions: What are CRMs? And why are they essential for your business? Discover the intricacies of choosing the right CRM system tailored to your needs and unearth the pros and cons of the different options out there. We’ll demystify the inner workings of CRMs, empowering you with the knowledge to elevate your business relationships.

Using SWOT analysis to find your sweet spot

  • September 16 | 11:00AM – 1:00PM ET
  • Do you want to stand out to potential customers? Do you feel your business is getting lost in the sea of competition? Are you ready to use your competitive advantages to attract more customers? SWOT stands for Strengths, Weaknesses, Opportunities, and Threats..

Profit selling

  • September 18 | 11:00AM – 1:00PM ET
  • Did you know that there are proven, actionable steps to increase profitability for your small business? In this Ask the Expert session, learn ins and outs of what it takes to become successful at selling, such as building rapport, overcoming objections, and understanding your customers’ needs.

The negotiator’s edge: Winning across personality types

  • September 22 | 11:00AM – 1:00PM ET
  • Did you know that clients who adapt their communication style to work effectively with vendors from diverse cultural backgrounds often experience stronger long-term partnerships? This Ask the Expert session equips entrepreneurs with the tools to foster stronger relationships within their teams, with vendors, and with clients.

Founder SWOT 

  • September 23 | 11:30AM – 1:30PM ET
  • Through our partnership with Luminary, we are offering a Founder SWOT hosted by founder Cate Luzio. In this virtual session, Cate will help you outline Strengths, Weaknesses, Opportunities, and Threats specific to YOUR business and the landscape(s) surrounding it.

From creating personas to using them 

  • September 23 | 1:30 – 3:30PM ET
  • The Brand Amplifiers are back for session 3 of 4 in their Persona Success series! In this Ask the Expert session, explore how to translate audience personas into marketing messages that connect deeply with your target audience. This session covers messaging, tone, and aligning your campaigns with audience needs.

Peer to peer check-in: Two sessions in one day

  • September 24 | 8:30 – 9:30AM ET and 3:00 – 4:00PM ET
  • Discover a new way to boost your business goals in our Peer to Peer Check-in Series. Join us bi-weekly for an interactive peer-to-peer session at a time that works for you with morning and evening sessions that are designed to keep small business owners like yourself focused, supported, and moving forward. Connect with fellow entrepreneurs in a collaborative space where you can share goals, overcome challenges, and gain practical insights.

AI and automations for the win

  • September 25 | 1:00 – 3:00PM ET
  • Do you sometimes wish you could clone yourself in order to get more done in a day? Automating your repetitive tasks through automation software or AI (Artificial Intelligence) will simplify and streamline your processes, reduce your workload, and give you time back to focus on your customers and craft.

Small business chat: Beauty Box Philly, Anghelo’s Suit and Tux

  • September 26 | 11:00AM – 12:00PM ET
  • Join us for an inspiring and interactive Small business chat where each session we bring together a new panel of innovators, problem-solvers, and small businesses like yourself to share their personal journeys and the solutions that shaped their business.

Simplifying small business cybersecurity: Easy habits to protect your business

  • September 29 | 11:00AM -12:30PM ET
  • In this session we focus on building simple, powerful habits to protect your business. We skip the jargon, avoid extra costs, and focus on immediate, actionable steps designed to stop the most common and damaging attacks for small businesses. And we will explain how to do it using the tools you probably already have. It’s all about making cybersecurity radically simple and empathetic to the busy small business owner. Additionally we’ll provide attendees with an understanding of NIST CSF 2.0 and its components with practical considerations tailored for the unique needs and challenges of small businesses.

E.L.E.V.A.T.E. from burnout to optimal well-being

  • September 30 | 11:00AM – 1:00PM ET
  • As a small business owner, a positive work-life balance is crucial to your long-term success. In this Ask the Expert session, learn specific, easy-to-apply methods to achieve a harmonious balance between your professional and personal life.

To register for the program, click this link.

To find an online event, click this link.

To find an online course, click this link.

Peer to Peer Check-in Series: A dynamic interactive on-going series, designed to help small businesses stay on track and break through roadblocks. Connect with a community of like-minded individuals bi-weekly in either the morning and/or the evening sessions to share your goals, receive guidance and encouragement from your fellow Digital Ready small business peers.

What can you expect to take away from a peer to peer review?

  • Define your small business check-in focus/goals (Marketing, Social Media, Operations etc)
  • Share updates on your progress and celebrate small wins
  • Address pain points, troubleshoot obstacles, and brainstorm solutions with the group
  • Lean on your peers for advice, motivation, and accountability
    • September 23 | 8:30 – 9:30AM ET
    • September 23 | 3:00 – 4:00PM ET

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The post Free Events and Digital Courses to Drive Your Business: The September Lineup appeared first on StartupNation.

离线培养:6个技巧提升现实世界中的客户参与度

2025-09-02 13:14:00

Every day, startups chase clicks, likes, and email opens, but face-to-face connection still counts. Offline touchpoints help small businesses stand out where digital noise drowns out most messages.

Real-world interaction boosts loyalty, makes your brand more memorable, and lets you nurture customers in a way digital alone can’t match. Studies show that 57% of consumers still prefer in-store shopping for the tactile experience, while 76% expect personalisation.

In this piece, we’ll walk through six down-to-earth, actionable tips for real-world engagement. These are moves you can put into practice today, no marketing degree required.


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Tip 1: Train for Presence, Not Pitches

Scripts can make team members sound rigid. When you memorize lines, you miss real customer cues.

Research shows structured frameworks work, but forcing a script often feels robotic and stalls natural conversation.

Instead, coach presence. Focus on tone, posture, and curiosity. Have your team practice standing or sitting tall, speaking clearly, and letting their voice reflect authentic interest. Posture, even when talking on the phone, shapes tone. An upright stance opens your voice, makes speech clearer, and boosts energy, even over the line.

Remember that over 70% of communication is nonverbal, so posture and attention matter as much as words.

Try this at your next team meeting:

  • Pair everyone up.
  • One founder plays a customer walk-in or call.
  • The other responds, but not from memory, just using a prompt like “Tell me about your product.
  • Then trade.
  • Debrief: What felt natural, what sounded forced? How did tone or posture change the mood?

This “presence drill” helps your team stay real, flexible, and engaging in unscripted moments. That kind of connection builds trust, and trust grows loyalty.

Tip 2: Personalize for the Setting

You don’t talk to a stranger the same way you talk to a neighbor. That applies when explaining your company, too.

Avoid using one generic line everywhere. Your pitch should shift depending on where you are, whether you’re at a networking mixer, standing at a conference booth, or sipping coffee in a casual chat.

Here are three one-sentence “brand snapshots” for different scenarios:

  1. Networking event (fast-paced, first touch):I help small businesses grow with simple marketing tools that feel personal, not pushy.
  1. Conference booth (short but informative): “We create marketing templates that startup teams can use in minutes to connect with real customers.
  1. Casual coffee chat (relaxed, conversational): “I work with startups to shape their brand voice so it sounds like them, even when talking to people in person.

Tailoring your message increases connection. One study shows that people form impressions instantly, so adapting your tone and details matters even when time is short.

Contextual personalization builds relevance and trust, which small businesses need more than marketing hype.

So, draft two or three brand snapshots. Then test them in real moments. After that, ask teammates for feedback after a random chat or booth interaction.

With practice, your message stays sharp and natural, wherever you are.

Verizon Small Business Digital Ready

Find free courses, mentorship, networking and grants created just for small businesses.


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Tip 3: Use Stories, Not Specs

People forget bullet-point features quickly, but they remember a story with a pulse. Research at Harvard Business School shows that information wrapped in a story sticks longer than cold numbers or stats.

Another study from Stanford found that 63% of people remember stories, while only about 5% recall a standalone statistic.

That’s why it’s smart to train your team to lean into customer success stories. Ask them to share brief tales that show a real win (preferably emotional and relatable), rather than rattling off specs.

Use this simple framework for crafting bite-sized narratives:

  1. Set the scene: “A small local bakery was losing customers because of inconsistent social media.
  1. Action: “We helped them post two engaging, on-brand updates per week.
  1. Result: “Within a month, foot traffic rose 20% and social messages doubled.

Encourage your team to rotate through that format (scene, action, result) until it feels natural. To gather stories, bake “story sourcing” into weekly routines: ask teammates to note one small win or customer reaction and share it at the next huddle.

These stories let your brand feel human and grounded. Customers remember how you made them feel, not how many features you listed.

Tip 4: Equip Your Team for Micro-Moments

Most high-impact conversations aren’t planned. They happen in quick interactions, such as in the hallway, during a cup of coffee, at a networking break, or even when someone just answers the phone.

These micro-moments can feel small, but they shape how people remember your brand.

Start by picking two or three consistent talking points your team can drop naturally. For example:

  • We help small teams build customer trust fast.
  • Our tool saves founders time on outreach.
  • We simplify how bricks-and-mortar stores talk to real people.

Then, train them to answer the phone professionally using a simple, consistent greeting. For example: “Hello. [Company Name]. This is [Name].” said warmly and within three rings. That sets the tone right away.

Run quick role plays during team huddles. Someone pretends to interrupt mid-task – a hallway drop-by or unexpected call. The team responds using one of the set talking points, then debriefs: Did it feel natural? Was it clear? Did they trust your message?

These micro-moment drills build readiness, not scripts. They boost responsiveness without sounding rehearsed. When your team handles unplanned touches confidently, your business feels consistent, human, and professional.

Emotion and clarity in brief moments help create loyalty worth more than any polished slideshow.

SalesForce

AI + Data + CRM = more sales and happier customers.

Start or grow your business with the #1 CRM. Salesforce now has AI tools that helps you connect with your customers in a whole new way.

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Tip 5: Follow Up Like It Matters (Because It Does)

When you connect with someone in person (at events, markets, or meetups), it counts only if you follow through. A surprising number of small businesses let these opportunities slip.

In fact, 27% of SMBs never reach out again after an initial visit or interaction, even though 81% of customers are open to hearing from them afterward. That missed follow-up often costs trust and future sales.

Your goal is to make follow-up feel personal, not automatic. Skip the generic “just touching base.” Instead, reference something specific, like a challenge they shared or a goal they mentioned. When you mirror their own words, it shows you listened. For example: “You mentioned that building a repeatable outreach process is your top concern. Here’s a quick resource that’s helped others tackle that.

Aim to send your note within 24 hours of meeting. That quick response keeps the momentum and shows you value the connection.

Here’s how to make it feel human:

  • Mention something memorable from your chat.
  • Use their phrasing whenever possible.
  • Offer a next step, like a resource, an intro, or a follow-up coffee.
  • Sign off warmly, not like a bot.

Try this: after an event, spend 10 minutes drafting one follow-up using their own words. Send it within the next day and track the replies you get.

When your follow-up comes across as thoughtful and timely, people feel valued. That lays a foundation for real relationships, not just contact lists.

Tip 6: Track the ROI of Offline Engagement

Your real-world efforts matter only if you measure them. That starts with the right metrics: count leads generated, deals closed, and repeat engagements. Simple tracking gives you clarity and fuel for more smart investment in offline initiatives.

Here are our recommendations:

  • Build bridges between offline touchpoints and your CRM.
  • Use tactics like unique discount codes, custom landing pages, or QR codes tied to specific events or materials. These let you track which in-person campaigns led to actual conversions.
  • Call-tracking tools and offline attribution (like assigning unique numbers or codes per event) feed data directly into your CRM. That links phone or event leads to revenue, so you see what works and what doesn’t.

When you capture outcomes from offline interactions in your CRM, you build evidence. You’ll know, for example, that a local pop-up led to three solid leads, one closed deal, and two repeat visits.

That data shows real ROI, not guesses. When numbers are clear, you can double down on successful tactics instead of guessing what to cut.

After each offline event, log basic data into your CRM – new contacts, follow-ups, and conversions. Over time, this creates a reliable picture of how offline actions turn into results.

With consistent tracking, your offline efforts stop being “nice to have” and become strategic tools for growth.

Closing: The Real-World Multiplier

Offline nurture isn’t “extra” but an accelerant for every other marketing effort you run. One of the biggest pros of offline marketing is face-to-face interaction, and that human connection amplifies your digital campaigns, referral programs, and content marketing.

When someone meets you in person before seeing your social media ads, those ads hit differently. When they hear your voice before reading your emails, your messages carry more weight.

If your startup neglects offline impressions, you’re leaving trust and revenue on the table. Your competitors might have bigger budgets for Facebook ads, but they probably won’t invest the time to show up, shake hands, and have real conversations.

This week, take a hard look at every offline touchpoint your startup has – events, phone calls, walk-ins, casual chats. Then, run a short team training session to tighten skills in presence, personalization, and follow-up. Small changes in real-world interactions compound fast, and the return goes beyond any single campaign.

Image by wavebreakmedia_micro on Freepik

The post Offline Nurture: 6 Tips to Boost Real-World Customer Engagement appeared first on StartupNation.

冰山漏斗:为什么90%的收购发生在点击之前

2025-08-31 17:15:00

The typical notion of marketing assumes a simple path. A consumer feels a need, searches for a solution, immediately finds and clicks your ad, and converts. But that’s only the tip of the funnel. The visible part. What actually drives acquisition happens long before that click ever occurs.

Before anyone lands on your site, they’ve been silently researching, comparing, asking around, and forming opinions. They’re reading forums, scanning reviews, lurking in comment sections, and watching how your brand (and your competitors) show up when no one’s actively selling.

This is the hidden part of the iceberg funnel, and optimizing for it can help you earn trust earlier and position your brand as the natural choice when users are finally ready to act.

Let’s see how the iceberg concept works and how you can maximize it.

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The iceberg funnel concept in marketing

The iceberg funnel is a marketing and sales metaphor used to describe how only a small portion of user actions and surface metrics are visible, while the majority of their behavior before taking those actions remains hidden behind the scenes. 

  • Visible: Website visits, clicks, ad conversions, sign-ups. Usually the measurable stuff
  • Hidden: Forums, friends, family, social media, communities, blog posts, brand mentions. Every action before the user directly interacts with your brand

For instance, Skyle, a 22-year-old college student, is in huge credit card debt. 

Late at night, she’s scrolling Reddit threads on student finance, reading anonymous stories, surfing Quora for advice, and watching YouTube videos about “how she can bypass, reduce, or scale her debt.”

This is where acquisition begins.

  • Right now, she’s not checking out ads from brands positioning themselves as debt solution providers
  • She might not even be aware that such solutions exist
  • Skyle only needs valuable information, possibly even free solutions

And she expects you to show up.

Stanislav Khilobochenko, VP of Customer Services at Clario, says, “Unsurprisingly, most marketers take a back seat here. Some set a lead trap—where you simply wait for a lead to click before going full thrust into the conversion process. You don’t care about what she has done before so long as she ends up in your funnel.”

“The disadvantage of this is that you’re not the only one setting up these so-called lead traps. It’s a competition of who has the most ad budget and can achieve the greatest reach. In the end, out of a hundred leads, you might end up with only two or less than a dozen, or maybe nothing,” Stanislav adds.

Smart brands, on the other hand, win Skyle’s trust even before she’s ready, or while the funnel is still submerged. 

  • They show up with honest answers, useful content on debt relief programs, and empathy, not aesthetic banners, on online communities.
  • They contribute to forum questions about budgeting and financial management on Quora and Reddit.

This continues until she’s ready to make a decision. And by then, she’s likely to lean towards the name that helped even when she wasn’t looking to “pay.”

Victor Iryniuk, Communication Manager for NetHunt CRM, answers Quora questions

SalesForce

AI + Data + CRM = more sales and happier customers.

Start or grow your business with the #1 CRM. Salesforce now has AI tools that helps you connect with your customers in a whole new way.

We earn a commission if you make a purchase, at no additional cost to you.

The hidden part of every iceberg funnel

In the iceberg concept, only 10-20% of your funnel is visible. The remaining 80-90% is hidden and often untapped. Let’s divide the hidden funnel into four sections to understand better:

  • Pre-click awareness phase

This is where people realize they have a problem, start researching the severity of the issue, and seek out others who face similar challenges. They ask their friends and family and go to social media platforms to discuss their needs. These actions subtly remain at the base level of your iceberg funnel.

  • Indirect Influences

Here, they start looking for solutions through peer recommendations and engaging in community discussions. At some point, they may come across your brand multiple times, perhaps on search engines, social media, or through a reference by ChatGPT, and this gradually shapes their perception.

  • Untracked touchpoints

Your potential customers sift through reviews, YouTube videos, external blog posts mentioning your brand, online forums, product comparisons, and testimonials. These touchpoints are outside your tracking capacity, and that makes it difficult to leverage them effectively.

  • Conversion readiness

After multiple untracked exposures and subtle trust-building moments, they are finally ready to engage. They’ve formed a mental list of suitable solutions, containing you and a few other competitors if you’re lucky. Their final decision to click or not hinges on several factors, but the vital one involves the relationship they’ve formed with your brand. If none, you’re likely out.

Zoho CRM

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Why does the hidden funnel matter for acquisition?

Just as we explained before, most of the decision-making process for every user is subconscious. Your ideal customer is going silo with their research and desperately looking for solutions. They end up exploring several options along the way, and their decision-making process becomes even more complicated.

When you step in at this moment, you become their knight in shiny armor. Even before they reach the buying stage of a typical marketing funnel, your brand floats at the top of their mind, and they’ve made a decision already. When the need arises, they find it easier to choose you over competitors.

At a glance, if you take advantage of the whole funnel, you’ll be able to:

  • Influence buying decisions before users actively shop
  • Build trust while competitors are still chasing clicks
  • Stay top-of-mind when it’s finally time to choose

And if you don’t, you’ll have to:

  • Compete on ad spend instead of trust
  • Fight for attention when the decision is already made
  • Settle for scraps in a crowded, late-stage funnel
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6 ways to maximize your funnel

Most marketers and sales teams optimize their funnel post-click. What you’re doing is the reverse. You start right from the submerged part of the funnel—the moment your audience has a problem, and even before they start looking for solutions or click.

  1. Map real search intent, not just keywords

Chasing high-volume keywords without context is a losing game. Instead, find the why behind each query. Are they confused, just browsing, or ready to take action? To do that, you need to start with exploring first, not SEO tools.

Hang out on Reddit, Quora, niche Facebook groups, Twitter threads, and forums where your target audience congregates. Look for how people talk about their problems. Pay attention to emotion, confusion, and phrasing. Those are signals for intent. Tailor your content and keywords to address them.

You should also conduct competitor analysis to identify ways in which other sites are targeting customers and what search engines are deeming to be most applicable to the search intent of each query. Then, modify your content front with your research insights.

  1. Embed your brand in communities that matter

According to a study conducted by GWI, the number of internet users participating in online communities increased from 72% to 76% between 2017 and 2019. The figure has surely grown higher, indicating that people are more comfortable sharing personal things online and forming authentic connections.

This also means your potential customers will be there to share problems, complain about a product or service, request help, and so on. When you show up with relevant answers at this stage, your acquisition process is half done.

To do that, find public and private online groups your audience is more likely to be on and join. For instance, early-stage SaaS founders may be active in communities such as Indie Hackers, the SaaS Growth Hacks Facebook group, or niche Slack channels like Traffic Think Tank or RevGenius.

Network, answer questions, provide solutions, and offer valuable guidance to establish yourself as an authority. No need to pitch at this stage, at least until you’re seen as a reliable source. By the side, your profile should talk about your product or brand—that’s enough cue for them to know what you do.

Over time, you can gradually blend each guide with a pitch.

  1. Mine forums and reviews for user data and contribution

Just like groups, forums are a ground to mine user behavior, position your brand as a guide, and be as useful as possible to your audience. The most important is user behavior and intent. With typical audience research, you’ll only scratch the surface, getting demographics, roles, or interests.

But in forums, you see what they actually say, what they struggle with, how they ask for help, and what solutions they trust. You can use this insight to optimize your campaigns and content, while also contributing to these forums to ensure our brand stays at the top of their minds.

Popular examples of forums to leverage include Reddit threads, Quora, and Stack Overflow, which are particularly useful for developers.

Review sites are also magic. They often contain users’ unfiltered concerns and worries. So, look up your competitors on review platforms like G2, Capterra, or industry-specific review sites and see what perplexes their audiences.

  1. Build content for each stage of the iceberg funnel

The iceberg funnel is not synonymous with the typical marketing funnel, but they work hand in hand. Top of the funnel (TOFU) and Middle of the funnel (MOFU) address the submerged part of your iceberg funnel, whereas Bottom of the funnel (BOFU) focuses on the visible aspect.

You should ensure to build content for each stage, especially for the TOFU stage. TOFU educates and informs, which is perfect for guiding your audience when they need instructional and suggestive guidance.

To maximize content visibility, share excerpts of these posts on your forums, groups, online communities, and social feeds.

  1. Leverage GEO for extra visibility

A few years ago, Google and Bing were the go-to options for finding answers. However, that has changed since the emergence of ChatGPT. As of Q1 in 2025, ChatGPT had over 367 million users and more than 5.2 billion monthly visits. A significant portion of these visits involves queries about why, how, when, and where.

Source

The best part is that some of these generative tools now have direct internet access. So, when users ask questions like, “What is the most suitable B2B software to use?”, it comes with a real-time list of suitable brands or solutions. And this is part of the hidden iceberg funnel, the untracked touchpoints.

Now imagine being able to slot your brand into that list and appear whenever a user is looking for answers or solutions. 

Not just for tool recommendations. ChatGPT now provides references to source websites when asked a question. Users can click these references to visit the website and confirm more details directly. So, if your website ends up becoming a reference, that’s traffic and leads for you.

The process of positioning your brand for these AI tools is called Generative Engine Optimization (GEO). To do it:

  • Publish authoritative, helpful content that answers specific, high-intent questions clearly and concisely
  • Structure your content semantically using proper headings, bullet points, and schema markup to help AI understand it
  • Use natural language that mimics how users ask questions, not just keyword-stuffed phrases
  • Cite credible sources and link out when relevant, increasing your chances of being seen as a trustworthy reference

Lastly, monitor how your content appears in AI-generated answers and update it regularly to stay relevant and visible.

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Wrapping up

90% of acquisitions occur before consumers click. They’ve made up their mind on which brand to purchase from. That means brands focusing on post-click before turning their conversion wheel risk missing out. If you take advantage of the hidden funnel, you end up becoming your potential customers’ first go-to.

To do that, map real search intent, not just keywords. Embed your brand in communities, network, interact, and provide helpful solutions. Position yourself as a guide, not a pitch, on forums like Quora and Reddit.

Leverage review sites to see what consumers think about your competitors. The insights will help you tailor your campaign to target leads in the submerged funnel. Build content for every stage of your marketing, especially TOFU. Lastly, utilize GEO to capture a share of GenAI traffic and leads.

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The post The Iceberg Funnel: Why 90% of Acquisitions Happen before the Click appeared first on StartupNation.

为什么财务不 Literacy 是小型企业隐形的杀手

2025-08-29 17:18:00

Small business owners face a steep learning curve amid rising interest rates, tighter access to capital, and economic uncertainty. The challenge is not in their products or services. It is in their finances. A quiet crisis is unfolding behind the scenes: a lack of financial literacy, especially the intermediate to advanced knowledge required to manage cash flow, secure funding, and make strategic decisions, is causing small businesses to fail, stall, or miss essential growth opportunities.


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Why Financial Blind Spots Cost More Than You Think

Financial literacy is often assumed but rarely taught. A 2024 survey conducted by Talker Research for HP’s Instant Ink service found that 36% of small business owners and freelancers in the U.S. reported financial miscalculations, such as underestimating costs and mismanaging cash flow, as significant challenges when starting their ventures.

Further research by the Consumer Financial Protection Bureau suggests that small business owners experience greater income volatility than non-owners. They are over 20 percentage points more likely to have experienced a drop in revenue and are more likely to have incurred credit card late fees and overdraft or insufficient funds fees in the past year.

These gaps in understanding can lead to costly learning opportunities. From cash flow mismanagement and inaccurate pricing to poor tax planning and credit trouble, the average cost of financial illiteracy is significant. Many small business owners rely on trial and error to manage their finances, which can result in substantial losses over time.


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The Ripple Effect on Growth and Resilience

This problem has broad implications. Many small businesses today operate with thinner margins than they did in previous years. Inflation, shifting consumer behavior, and rising borrowing costs put increased pressure on decision-making. In this environment, every financial misstep can have lasting consequences.

According to the U.S. Small Business Administration’s Office of Advocacy, as of 2024, small businesses make up 99.9% of all U.S. businesses and employ approximately 45.9% of the American workforce. Local economies, job markets, and community services also suffer when they struggle financially.

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How to Build Financial Confidence from Day One

Improving financial literacy doesn’t mean every entrepreneur must become an accountant. It means providing business owners with the right tools and knowledge to make informed decisions.

1.     Integrate Financial Education into Business Training

Business incubators, accelerators, and local education programs should teach the fundamentals of budgeting, forecasting, cash flow management, and debt management. These skills are essential for survival and growth.

2.       Use Publicly Available Resources

Free resources are widely available and often underutilized. The Small Business Administration, SCORE, and Small Business Development Centers provide workshops, mentoring, and planning templates. These programs are accessible and designed specifically for small business needs.

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3.       Adopt User-Friendly Financial Tools

Today’s digital tools are more intuitive than ever. They help business owners track cash flow, manage invoicing, and monitor expenses. These platforms make it easier to stay organized and reduce the stress of financial decision-making.

4.       Encourage Financial Coaching

Professional financial advice can make a big difference. Business owners don’t need to figure everything out on their own. Seeking support from an accountant or coach is a sign of strong leadership, not weakness.

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A Smarter Path Forward

Financial literacy is not a luxury; it is the foundation of long-term success. When business owners understand their numbers, they make more informed decisions, recover more quickly from setbacks, and grow with purpose.

Bridget Chun, founder of Chunogly Productions, experienced this transformation firsthand. After years of managing her finances through spreadsheets, she adopted a more integrated financial management tool to gain clarity around cash flow. The technology helped her track profitability, monitor upcoming expenses, and plan ahead with greater confidence. As a result, she was able to build financial reserves, take parental leave without disrupting her income, and stay operational during an economic slowdown. For Bridget, improved financial literacy supported by the right tools became the difference between surviving and building lasting stability.

When business owners understand their numbers, they make sharper decisions, build resilience, and create stronger pathways to growth. Whether through local training, expert support, or platforms like FINSYNC with AI tools like the Funding Navigator, closing the financial literacy gap is one of the smartest and most sustainable investments a business can make.

The post Why Financial Illiteracy Is the Silent Killer of Small Businesses appeared first on StartupNation.

YouTube合作伙伴秘籍:创业者的被动收入指南

2025-08-27 15:35:00

YouTube has become more than a platform for posting videos — it’s one of the most powerful passive income ideas available to entrepreneurs in the U.S. With the right strategy, a single video can continue earning money long after you’ve published it, making YouTube a wise choice if you’re looking to build a scalable business with recurring revenue.

How to Qualify for the YouTube Partner Program

Before you can generate passive income on YouTube videos, you’ll need to meet the platform’s eligibility requirements. Here’s how to get started.

1.    Create a YouTube Channel

This may sound obvious, but it’s important you get this step right to avoid hurting your growth down the line. Set up your channel using a dedicated Google account for your brand or business. Choose a name that aligns with your niche and is easy to remember. Add a profile photo, banner and channel description that clearly communicate who you are and what your viewers can expect.

Set up your channel trailer — a short video that auto-plays for new visitors — to introduce your mission and encourage viewers to subscribe. Create playlists from the start to organize your content and keep people watching longer.

Even before you’re eligible for monetization, build your channel like it’s already a business. That mindset will serve you well.

2.    Enable Two-Step Verification and Avoid Community Strikes

YouTube requires two basic things to apply for its partnership program:

  • Two-step verification must be turned on, as this adds a security layer to your account.
  • Have zero active community guideline strikes, as even one can delay or disqualify your application.

To stay strike-free, thoroughly read and understand YouTube’s community guidelines and copyright policies. Never upload anything misleading, offensive, spammy or containing reused copyrighted material without permission. YouTube is quick to act on violations. Protect your income by playing by the rules from day one.


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3.    Hit the Subscriber and Watch Time Milestones

To apply for monetization, you need to meet one of these two thresholds:

  • 1,000 subscribers and 4,000 valid public watch hours in the past 12 months, or
  • 1,000 subscribers and 10 million valid public Shorts views in the past 90 days.

Watch time means people watching your long-form videos. Aim for value-packed content longer than eight to 15 minutes.

Shorts are vertical, under-60-second videos. They’re easier to go viral but can require high volume to hit 10 million views. Mix Shorts and long-form to accelerate your audience while building deeper engagement.

4.    Reside in an Eligible Country

Because you’re based in the U.S., you’re already eligible geographically. However, you must submit a W-9 form to AdSense for tax purposes. Make sure all your legal details match to avoid payment issues.

5.    Set up Your Google AdSense Account

AdSense is how you actually get paid. Link it to your YouTube channel after meeting the monetization thresholds. Use your business email, fill out your tax information and add your bank account for direct deposits. Be sure to verify your identity using a driver’s license or utility bill. You only need one AdSense account and can link it to multiple channels if required.

6.    Apply for the YouTube Partner Program

Once you meet the eligibility requirements, go to YouTube Studio and Monetization. Accept the YouTube Partner Program terms and connect your AdSense account. YouTube will review your channel, which may take a few days or weeks.

While you’re waiting, ensure your content library is free of reused material and upload new, original videos to show you’re actively building value. If your application is rejected, YouTube will explain why — and you can reapply in 30 days.


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How to Create High-Quality Content That Attracts and Keeps Viewers

Great content is key. No monetization strategy will work without engaging, high-quality videos. Here’s how to produce content that stands out:

  • Know your audience: Are you talking to aspiring entrepreneurs, DIY moms, gamers or health-conscious millennials? Define your niche.
  • Plan your videos: Write simple outlines or scripts to stay focused. Start with a hook, then deliver value and end with a call to action so your viewers know exactly what to expect.
  • Invest in sound and lighting: Use an external mic and basic ring light or softbox. iPhones or Androids work fine for video.
  • Edit smart: Use free tools like CapCut, Canva or DaVinci Resolve to cut fluff, add music or text, and keep viewers engaged.
  • Create bingeable playlists: Group related videos to keep people watching and boost your watch time.

Speak like you’re talking to a friend — not lecturing a class. Real connection beats perfection.

How to Grow Your Subscriber Base Organically

YouTube success doesn’t require going viral — but it does require consistency, connection and clarity. Subscribers provide a steady revenue stream and make your business appear more valuable. Here’s how to build a loyal subscriber base:

  • Upload consistently: Pick a schedule you can stick to — like once a week — and don’t ghost your audience.
  • Ask people to subscribe: Remind viewers why your content helps them, and then invite them to stay for more.
  • Engage with your audience: Reply to comments, pin your own, and build community through polls or Q&A videos.
  • Use relevant keywords and tags: Title your videos the way people search. Tools like TubeBuddy and vidIQ are invaluable.
  • Collaborate with other creators: Cross-promotions can quickly expand your reach to new audiences.

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Stay Compliant

YouTube wants creators to make content that’s safe for viewers and advertisers. Here’s how to stay in its good graces.

Understand Content Guidelines

YouTube’s community guidelines are the foundation of what it allows on the platform. Violating them — even unintentionally — can result in warnings, strikes or complete channel removal. As a U.S. entrepreneur, you must understand what’s considered hate speech, misinformation, and harmful or graphic content. The company updates these rules periodically, so check back often and constantly review them before pushing the limits of edgy or trending videos.

Prioritize Advertiser-Friendly Practices

To earn the most from ads, your content needs to be advertiser-friendly. That means avoiding excessive profanity, sexual themes, shocking visuals or controversial political commentary.

YouTube’s ad-friendly guidelines determine whether your videos qualify for full ads, limited ads or none at all. If you consistently produce safe content for all audiences, you’ll have a better chance of attracting higher-paying advertisers and brand partnerships.

Use Copyright-Free Media

One of the most common mistakes new creators make is using copyrighted music or footage. Even a few seconds of unlicensed material can lead to demonetization or video takedowns. Stick with YouTube’s free Audio Library or purchase licenses from trusted stock media sites. Consider creating your own music and visuals for complete control and originality.

Be Transparent About Sponsored Content

If you’re getting paid to talk about a product, you must disclose that to your audience. YouTube has built-in tools for this. Use the paid promotion checkbox and include verbal or written disclosures in your video. Transparency builds trust and keeps you compliant with the FTC’s rules on influencer marketing.


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Can YouTube Generate Passive Income?

YouTube is one of the best passive income ideas, especially for entrepreneurs willing to put in the upfront effort. Once your videos are live, they can continue generating views and revenue for months or even years without additional work. Unlike service-based businesses, where you trade time for money, YouTube allows you to build a content library. Passive investing offers higher long-term earnings and lower risk than actively chasing revenue.

Consider These Other Monetization Strategies

While YouTube can be an excellent passive income idea, it’s also a great launchpad for more active, high-earning opportunities. If you’re ready to scale beyond automated revenue, consider expanding.

Ad Revenue

This is the most obvious source of income and the first one you’ll have access to through the YouTube Partner Program. Ad revenue is generated when YouTube plays ads before, during or beside your videos. The actual amount you earn depends on your niche, audience location and engagement metrics. U.S. entrepreneurs in health, finance and tech tend to earn more per 1,000 views.

Channel Memberships

Once your channel hits 1,000 subscribers, you can enable memberships. This feature allows fans to pay a recurring monthly fee in exchange for perks like badges, emojis, members-only videos and livestreaming. It’s a great way to create a sense of community while earning consistent income — especially if your content lends itself to loyalty and long-term engagement.

Affiliate Marketing

By joining affiliate programs, you can earn a commission every time a viewer buys a product through one of your links. Choose items that are genuinely useful to your audience and align with your niche. Include these links in your video descriptions and offer real insights. Authenticity drives trust, which drives clicks — and revenue. Plus, there are usually no fees to keep an affiliate program going.

Brand Sponsorships

As your channel grows, companies may approach you — or you can pitch to them directly — to feature their products or services in your videos. Sponsored content can be one of the most lucrative income sources, especially in niches with dedicated followers. Just make sure the sponsorships align with your brand.

You can easily make $1,000 in a month in passive income alone. A well-performing video can earn hundreds per month in ad revenue. Add in affiliate commissions, memberships or sales of your own products, and that $1,000 milestone could come from just a few strategically crafted videos. While it’s not instant money, consistent effort and tailored content can become a reliable and rewarding source of passive income.

Turn Your YouTube Channel into a Passive Income Machine

YouTube offers a fantastic opportunity for entrepreneurs looking for sustainable passive income ideas. It’s where creativity meets business and where consistent effort can lead to long-term rewards.

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The post YouTube Partner Secrets: An Entrepreneur’s Guide to Passive Income appeared first on StartupNation.